It seems something is seriously broken and to date no explanations offered.
Messages like this daily for the last 2 days:
"Due to issues experienced with DHS-Medicare HI Services, Provider Portal and Consumer Portal channels are unavailable. PCEHR SVT support apologises for any inconvenience this may cause."
Outages are lasting hours.
Really lousy value for money for the public and frustration for the vendors developing software!
Just hopeless.
David.
ps. I am told some of the issues are in part due to some changes being made by way of patches to try and make things better that may be missing the mark due to lack of testing etc.
D.
And the update from 5:45pm. (Outage Started 10:07am)
"DHS Medicare are continuing with the restoration steps for unplanned HI Services outage reported earlier in the Software Vendor Test (SVT) environment.
PCEHR SVT support apologises for any inconvenience this may cause."
What nonsense!
David
And on Nov 21, 2012. 9:00 am.
"Due to issues experienced with DHS-Medicare Test HI Services, Provider Portal and B2B Register PCEHR (Assisted Registration) service are unavailable
DHS Medicare are continuing with the restoration steps for unplanned Test HI Services outage in the Software Vendor Test (SVT) environment.
PCEHR SVT support apologises for any inconvenience this may cause."
Said to be fixed at 10:15am
No comment.
D.
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